Manager – ORM

A leading life insurance company is seeking a proactive Manager – ORM to join its risk management team. In this pivotal role, you will manage the operational risk incident lifecycle through the PRISM system. Furthermore, you will ensure the timely identification, investigation, and closure of risk incidents across the organization. Consequently, this position is vital for maintaining a robust control environment and protecting the financial security of Indian households.

The Manager – ORM must work closely with function-specific points of contact to conduct thorough root cause analysis. Additionally, you will coordinate with process owners to complete RCSA exercises and track necessary action plans. Therefore, the company is looking for a professional with at least 2 to 3 years of experience in the life insurance industry. If you have a strong understanding of risk dashboards and incident reporting, this Manager – ORM role offers a premier career opportunity.

Key Responsibilities for the Manager – ORM

• Manage the end-to-end incident management process by ensuring timely recording and investigation of risks.
• Monitor closure timelines for risk incidents and provide regular updates to senior stakeholders.
• Act as the primary point of contact for all queries related to operational risk reporting guidelines.
• Collaborate with SPOCs to perform comprehensive root cause analysis (RCA) for resolution.
• Maintain an accurate database of operational losses and incidents to ensure data integrity.
• Assist in the preparation of periodic risk dashboards and presentations for senior management.
• Coordinate the completion of RCSA exercises and track action plans for identified control weaknesses.
• Review and develop RCSA questionnaires across various business functions to stay current.
• Conduct detailed risk assessments of critical operational processes and recommend mitigation actions.
• Provide training and support to functional Risk Champions on risk awareness and ORM processes.

Requirements and Qualifications

• Minimum of 2 to 3 years of relevant professional experience within the Life Insurance industry.
• Proven ability to manage incident reporting systems and maintain complex risk databases.
• Strong understanding of Risk and Control Self-Assessment (RCSA) methodologies.
• Experience in conducting Root Cause Analysis (RCA) for operational process failures.
• Excellent communication skills for influencing the adoption of best practices in risk mitigation.
• Familiarity with internal governance requirements and key risk indicators (KRIs).

Core Competencies

• Analytical mindset capable of identifying emerging risks in new product launches.
• High attention to detail to ensure the accuracy of risk reports and dashboards.
• Ability to work collaboratively in cross-functional meetings to influence risk culture.
• Proactive approach to supporting compliance and escalating key risk events.

If you are a risk professional ready to drive the Manager – ORM function for a premier insurer, we encourage you to apply today!