Head – Innovation & Capability

A Leading Life Insurance Company is seeking a visionary Head – Innovation & Capability to redefine its product landscape. In this strategic role, you will lead the design of “next-gen” insurance solutions that leverage digital innovation and emerging customer trends. Furthermore, you will be responsible for building organizational capabilities to support a culture of continuous improvement and creative problem-solving. Consequently, this position is vital for future-proofing the company’s portfolio and driving long-term market differentiation.

The Head – Innovation & Capability must bridge the gap between complex actuarial concepts and customer-friendly product designs. Additionally, you will oversee the integration of new technologies, such as AI and data analytics, into the product management lifecycle. Therefore, the company is looking for a leader with a strong background in product innovation and strategic thinking. If you are passionate about challenging the status quo and delivering unique customer value, this Head – Innovation & Capability role offers a premier leadership platform.

Key Responsibilities

• Lead the innovation pipeline for the product department, focusing on differentiated insurance solutions.
• Identify emerging trends in Fintech and Insurtech to integrate into the company’s long-term strategy.
• Design and develop “capability building” initiatives for the product and sales teams to enhance expertise.
• Collaborate with the Data Science team to utilize predictive analytics for personalized product offerings.
• Oversee the development of “Day 2” product features and innovative riders to enhance existing plans.
• Foster a culture of design thinking and customer centricity within the product development process.
• Evaluate and pilot new distribution technologies to improve product reach and customer experience.
• Represent the organization at industry forums and maintain a network with global innovation hubs.
• Manage the innovation budget and ensure that new initiatives deliver a measurable ROI.
• Lead a team of specialists dedicated to research, prototyping, and technical capability enhancement.

Requirements and Qualifications

• Post Graduate / MBA with 12–15 years of experience, preferably in Product Innovation or Strategy.
• Strong understanding of the Life Insurance regulatory framework and actuarial principles.
• Proven track record of launching successful, innovative products or digital platforms.
• Excellent interpersonal skills with the ability to influence senior stakeholders and the Board.
• Passion for technology, digital transformation, and modern customer experience trends.