Fraud Business Analyst

A Leading Professional Services Firm is seeking an analytical Fraud Business Analyst to support global financial services transformation initiatives. In this key consulting role, you will take absolute responsibility for evaluating, capturing, and documenting complex business requirements across retail banking verticals. Furthermore, you will lead the strategic design of secure customer journeys and streamline risk assessment workflows. Consequently, this position is critical for optimizing core system fraud detection metrics and accelerating digital automation tracks.

The Fraud Business Analyst must combine disciplined requirement elicitation habits with deep process-mapping expertise across credit, fraud, and collection platforms. Additionally, you will operate as a vital bridge connecting cross-functional risk managers with software engineering squads to deploy qualitatively superior system changes. Therefore, the group is looking for an agile analyst who translates legacy workflows into lean digital operating frameworks comfortably. If you want to lead high-priority anti-fraud transformation campaigns, this role offers an elite tier.

Key Responsibilities

• Elicit, evaluate, and manage comprehensive business requirements from global operations headers and risk teams.
• Map, design, and document highly secure financial customer journeys to balance transaction safety with user experience.
• Analyze complex operational workflows to locate execution bottlenecks and implement process streamlining initiatives.
• Compile precise Business Requirement Documents (BRDs), detailed process maps, and clear user functional blueprints.
• Partner directly with core technology teams and corporate stakeholders to ensure flawless functional delivery patterns.
• Support risk-related and fraud prevention enterprise transformation tracks across retail distribution channels.
• Analyze systemic data parameters across Credit, Collection, and Retail Fraud applications to isolate improvement metrics.
• Document business transition workflows and validate baseline functionality maps before target system user testing.

Requirements and Qualifications

• Bachelor’s degree qualification in Business Administration, Finance, Economics, or computer science branches.
• 6+ Years of successful experience operating as a functional Business Analyst within banking or professional services.
• Direct functional exposure mapping processes across Retail Fraud, Credit Operations, or Debt Collection domains.
• Superb stakeholder management, communication fluency, technical requirements documentation, and process optimization traits.
• Beneficial functional familiarity navigating enterprise banking application workflows and control systems.