Digital Delivery Manager

A Leading Financial Services Group is seeking a delivery-focused Digital Delivery Manager to direct complex transformation initiatives across its global banking ecosystem. In this key project management position, you will take responsibility for guiding the delivery of digital customer journeys across Cards, Payments, and Servicing applications. Furthermore, you will drive project planning, risk management, and governance frameworks to keep technical execution aligned with corporate strategy. Consequently, this role is essential for accelerating digital product rollouts and driving continuous improvement.

The Digital Delivery Manager must combine solid IT delivery management experience with strong cross-functional team leadership capabilities. Working within fast-paced Agile environments, you will manage dependencies, budget allocations, and technical quality standards across global teams. Therefore, the organization is looking for a structured delivery leader who engages executive stakeholders comfortably while maintaining project velocity. If you want to direct landmark digital banking transformation programs, this position is for you.

Key Responsibilities

• Lead the end-to-end project delivery of digital customer journeys across global delivery environments.
• Manage cross-functional engineering teams, third-party partners, and delivery governance frameworks.
• Plan, monitor, and control project scope, risk registers, delivery schedules, and critical path dependencies.
• Collaborate with business and technology stakeholders to translate client requirements into scalable digital solutions.
• Drive Agile delivery methodologies, sprint execution cadences, and continuous process improvements.
• Ensure all technical deliverables meet defined quality metrics, budget targets, and strategic business goals.

Requirements and Qualifications

• Bachelor’s or Master’s degree in Engineering, Technology, Business Administration, or a related discipline.
• 8+ Years of IT delivery and project management experience within global delivery environments.
• Proven domain exposure to one or more core banking areas: Cards, Payments, Accounts (Servicing), or Authentication.
• Demonstrated mastery of Agile delivery frameworks, project governance, risk management, and stakeholder engagement.
• Beneficial credentials: PMP, PRINCE2, Certified ScrumMaster (CSM), or Agile certifications.