Key Account Manager

A Leading Life Insurance Company is seeking an energetic Key Account Manager to join its Web Sales and Partnerships team in Mumbai. In this key business driver position, you will take responsibility for managing alliances with key insurance brokers and digital partners to maximize sales volumes. Furthermore, you will engage directly with partner Relationship Managers and Insurance Partners (IPs) to influence brand positioning and drive productivity. Consequently, this position is crucial for expanding web sales channels and accelerating customer acquisition.

The Key Account Manager must combine solid experience in life insurance broker channels with a deep understanding of digital onboarding and web operations workflows. Working across business vectors, you will conduct competition benchmarking, evaluate new product opportunities, and establish robust feedback mechanisms. Therefore, the company is looking for a collaborative relationship builder who balances top-line growth with strict process quality standards. If you want to scale partnership sales in a dynamic digital ecosystem, this position is for you.

Key Responsibilities

• Build, maintain, and deepen partnerships with brokers and digital web sales alliances to achieve issued premium targets.
• Engage continuously with partner stakeholders to promote brand propositions and identify new business opportunities.
• Drive team productivity by implementing developmental support frameworks and performance feedback mechanisms.
• Coordinate with web operations teams to streamline customer onboarding, servicing requests, and policy issuance.
• Conduct market intelligence, competitor benchmarking, and product analysis to optimize partner product offerings.
• Ensure complete adherence to business quality metrics, internal compliance guidelines, and operational processes.
• Travel for face-to-face partner meetings across national locations to drive joint business plans and alignment.

Requirements and Qualifications

• Graduate degree in any discipline from a recognized university.
• 8-12 Years of professional experience within insurance partner and broker channels.
• Mandatory requirement: Minimum 1 year of direct team management experience.
• Deep functional knowledge of life insurance products, web sales operations, and broker relationship management.
• Strong execution capabilities, communication skills, strategic orientation, and customer-centric mindset.