Senior Manager – Human Capital

A Leading Global Consultancy is seeking a strategic Senior Manager – Human Capital to join its HR Strategy & Technology practice. In this high-impact role, you will be responsible for the end-to-end delivery of large-scale global workforce management (WFM) projects. Furthermore, you will lead cross-functional teams to help clients transform their HR operations through digital innovation and process re-engineering. Consequently, this position is vital for creating measurable value for C-suite leaders and improving organizational productivity.

The Senior Manager – Human Capital must possess deep subject matter expertise in platforms like UKG (Kronos), Infor, or Workforce Software. Additionally, you will participate in sales pursuits, providing technical guidance and work estimates for complex global delivery models. Therefore, the consultancy is looking for a leader with over 15 years of experience in the HR technology space. If you are a problem-solver who excels in ambiguous environments, this Senior Manager – Human Capital role offers a premier leadership platform.

Key Responsibilities

• Manage the successful delivery of global Workforce Management (WFM) and HR technology projects.
• Lead process design workshops to identify operational gaps and propose strategic recommendations.
• Oversee project staff plans, budgets, and timelines to ensure high-quality deliverables.
• Act as a Subject Matter Expert (SME) on UKG (Kronos), providing hands-on guidance to project teams.
• Drive innovation through the implementation of automations and conversational AI bots.
• Manage senior stakeholder relationships and ensure client satisfaction targets are met.
• Participate in sales proposals, estimations, and pricing for new HR technology business.
• Mentor and coach junior associates to build internal technical and professional capabilities.
• Develop comprehensive training materials and lead “Train the Trainer” sessions for global rollouts.
• Ensure all projects adhere to risk management plans and change control protocols.

Requirements and Qualifications

• Master’s degree in Human Resource Management or a related field is highly desirable.
• 15+ years of proven experience, with at least 5 years specifically in UKG WFM (Kronos).
• Strong design and architecture experience in WFM, Payroll, and Time/Labor systems.
• Exceptional analytical and problem-solving abilities with excellent communication skills.
• Proven track record of leading large, disparate teams in a global delivery model.